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Infrastructure Management

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We are committed to enhancing user experiences and optimize your productivity. Our Network Operations Center is here to monitor your core IT infrastructure remotely and alert your existing IT staff of potential issues before they cause user pain and downtime.

Our Network Operations Center was built with a security-first mindset, to not only optimize your up-time. But, allow you to feel confident that we have your best interest in mind. If we identify a potential threat, we will proactively communicate for optimal productivity.

We will provide:

Antivirus, Malware and Spyware Alerts

Monitoring of Memory utilization, Disk Space, CPU Utilization, Network Interface Load, and other items deemed business critical

Client communication and escalation protocol, if/and when an incident occurs

Proactive communication regarding alerts and incidents critically affecting your network

Proactive and regular manual checks

We will monitor critical IT infrastructure and usage on the following:

Web servers

Mail servers

Web Services

Switches and Firewalls

File servers

Connections

Our Benefits:

Expert engineers and consultants monitoring your network

Reduced Operational Costs and Overhead

Reduction in Downtime

Faster Identification of Incidents

In-House Pipeline for Incident Response Remediation

We are here to help, contact us today.

Incident Response Plans: More Planning, Less Panic

In less than one year, we’ve seen whole cities taken out by ransomware with no business continuity or disaster recovery plan in place to bring themselves back up- but it’s not just cities that don’t have a plan for when a catastrophe (digital or physical) hits.
Having a plan to restore business operations will save time, money, and stress, but that’s half the equation.  The other half is to practice the plan, make sure all the moving pieces fit together and make sure everything is practical and timely. Enough businesses have spent six digits or more due to not having an incident response plan- set your business and your industry apart.

Gap Analysis 101

f you have spent any time around information technology or people who work in information security, you have probably heard terms like “risk assessment”, “audit”, and “gap analysis”. Sometimes they are used almost interchangeably. However, each has a specific objective to help stakeholders understand their data environment.

While an audit is used to identify control effectiveness and a risk assessment can identify what controls can be implemented to reduce risk, the gap analysis is designed to do exactly what it states – to identify gaps between the current environment and the organization’s required or desired state. This may be a specific regulatory compliance objective, such as how the organization meets the requirements of the HIPAA Security and Privacy Rules or PCI-DSS. In many cases, an organization may want to be able to claim that they are compliant with an information security standard, such as ISO27001. In other instances, the organization may have developed a roadmap for where they plan to be in the future, and want to identify the current progress and next steps. A gap analysis can provide essential feedback for all three examples.

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