Let’s face it—technology is become more and more abundant in our lives and it doesn’t look like anything is going to change about that in the near future. So how can we manage our everyday IT needs if we lack the knowledge? If something is broken on our computer and we call a technician to get information, how do we respond when he asks us how much ROM our computer has, or maybe he will ask about our RAM. And if not that, he will pester us with questions about system files or operating systems or modes or anything else imaginable. How do we respond? Get technically, or technologically, literate.
First Steps in Becoming Technically Literate
Start simple. Learning tech talk is like learning a second language. There is a different vocabulary and way of saying things. And like learning a foreign language, you need to start in small quantities and build from there. CNET has recently started a news outlet called Technically Literate, which presents small amounts of tech information in a fiction setting to help roll out the basics to readers. One article about a taco truck and a kidnapping explains how social media can empower business in an easy and enjoyable short story. Do not try and jump straight in to “Programing Reactive Extensions and LINQ” if you are trying to figure out how to format something on a webpage. Read a few articles about what you are trying to understand. Use tech term dictionaries to look up any words you might now know, and little by little, you will be able to get a grasp at what you are reading in the user’s guide to your computer.
IT Professionals Are Around for a Reason
By reading and experimenting more in technology, you are going to understand better how things work and run. Maybe soon, you can avoid having to call IT when your computer crashes or you need to update your security software. But don’t be discouraged if you do need to call in a professional. If a virus has corrupted your computer, it is always better to get it taken care of correctly rather than trying to figure it out on your own. It technicians and IT management companies are around for a reason. Companies, businesses, and individuals alike are in need of tech help now and then, and that is why professionals are there. They provide service when you don’t have days or months to train yourself on the necessary tech training that is needed to fix your problems. But having IT management does not mean you don’t need to be technically literate. By at least getting down the basics, you can better understand what IT support is telling you, or at least you will be able to find the power switch when you need to turn on the computer.