Improving or maintaining your IT operational capacities is already a difficult proposition for most companies – throw in a (hopefully) once in a lifetime pandemic and organizations are struggling to rapidly adjust to the world. Ideally your information systems were built and tested for disaster recovery and business continuity, but that is not always the case.
We have always worked with our customers to provide them the best outcomes and provide guidance on how to best utilize technology to empower their organizations. Whether a customer needs the entirety of their IT management handled by a third-party or they want the benefits of a hybrid solution, we have met their needs.
So how can we help? Each organization is unique, and we do not want to put you in a box. Our approach is to bring strategies that have worked and advise you through the process, so you are empowered to make the best decision based on your needs. For many organizations, we augment or fully manage IT operations, providing support for all tiers of IT on a 24x7x365 basis for significantly less than the cost of staffing yourself.
COVID-19 proved to be a great case study for many of our Managed IT clients, it challenged us to assist our clients in a new way. For several organizations, we were able to setup secure remote access in only days. For others that had worked with us to implement advance business continuity and remote work technology, the transition was a matter of sending some people home with docking stations and monitors.
As we are several weeks in now, our customers have continued to experience the same (or even better) levels of support as our staff securely provides remote monitoring and management anywhere in the world. Whether your current partner is not meeting expectations or your existing IT staff needs help, we want your organization to have technology as a cornerstone of its success.