Infrastructure Management
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We are committed to enhancing user experiences and optimize your productivity. Our Network Operations Center is here to monitor your core IT infrastructure remotely and alert your existing IT staff of potential issues before they cause user pain and downtime.
Our Network Operations Center was built with a security-first mindset, to not only optimize your up-time. But, allow you to feel confident that we have your best interest in mind. If we identify a potential threat, we will proactively communicate for optimal productivity.
We will provide:
Antivirus, Malware and Spyware Alerts
Monitoring of Memory utilization, Disk Space, CPU Utilization, Network Interface Load, and other items deemed business critical
Client communication and escalation protocol, if/and when an incident occurs.
Proactive communication regarding alerts and incidents critically affecting your network
Proactive and regular manual checks
We will monitor critical IT infrastructure and usage on the following:
Web servers
Mail servers
Web Services
Switches and Firewalls
File servers
Connections
Our Benefits:
Expert engineers and consultants monitoring your network
Reduced Operational Costs and Overhead
Reduction in Downtime
Faster Identification of Incidents
In-House Pipeline for Incident Response Remediation
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