Infrastructure Management

We are committed to enhancing user experiences and optimize your productivity. Our Network Operations Center is here to monitor your core IT infrastructure remotely and alert your existing IT staff of potential issues before they cause user pain and downtime.

Our Network Operations Center was built with a security first mindset, to not only optimize your up-time. But, allow you to feel confident that we have your best interest in mind. If we identify a potential threat, we will proactively communicate for optimal productivity.

We will provide:

Antivirus, Malware and Spyware Alerts
Monitoring of Memory utilization, Disk Space, CPU Utilization, Network Interface Load, and other items deemed business critical
Client communication and escalation protocol, if/and when an incident occurs.
Proactive communication regarding alerts and incidents critically affecting your network
Proactive and regular manual checks

We will monitor critical IT infrastructure and usage on the following:

Web servers

Mail servers

Web Services

Switches and Firewalls

File servers

Connections

Our Benefits:

Expert engineers and consultants monitoring your network

Reduced Operational Costs and Overhead

Reduction in Downtime

Faster Identification of Incidents

In-House Pipeline for Incident Response Remediation

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